Privacy Policy

Effective Date: April 20, 2026

1. INTRODUCTION

This Privacy Policy explains how Deo Digital Systems ("DDS," "we," "us," or "our") collects, uses, discloses, and protects information when you ("Client," "you," or "your") access or use our cloud-hosted Software-as-a-Service (SaaS) platform.

By using DDS services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. SCOPE OF POLICY

This Privacy Policy applies to:

All DDS platforms, applications, and services

Client accounts and user interactions with the platform

Data processed in connection with providing SaaS access

This policy should be read alongside the DDS Client Terms & Conditions.

3. INFORMATION WE COLLECT

3.1 Information You Provide

We may collect:

Name, email address, phone number

Billing and payment details

Account login credentials

Business-related information you choose to upload

3.2 Client Data (Your Content)

Any data, files, contacts, messages, or content you upload or create within the platform

This data remains your property

3.3 Automatically Collected Data

We may collect:

IP address and device information

Browser type and operating system

Usage data (pages visited, actions taken within platform)

Log files and diagnostic data

3.4 Cookies & Tracking Technologies

DDS may use cookies or similar technologies to:

Maintain sessions

Improve platform performance

Analyze usage patterns

3.5 SMS Opt-In Data

When you provide your phone number and explicitly opt in to receive SMS communications, we may collect:

Your phone number

Consent records (time, method, and source of opt-in)

Messaging preferences and interaction data

4. HOW WE USE YOUR INFORMATION

We use collected data to:

Provide, operate, and maintain the DDS platform

Process payments and manage subscriptions

Provide customer support and technical assistance

Send service-related communications (including SMS where consent is given)

Improve system functionality and performance

Ensure security and prevent fraud or abuse

Comply with legal obligations

DDS does not use your Client Data for advertising or resale purposes.

5. SMS COMMUNICATIONS & CONSENT

By opting in to receive SMS messages from DDS, you agree to receive:

Account notifications

Service updates

Support-related messages

Billing or administrative alerts

Important Conditions:

Message frequency may vary

Message and data rates may apply depending on your carrier

You can opt out at any time by replying “STOP”

For assistance, reply “HELP” or contact DDS support

Consent to receive SMS messages is not a condition of purchase.

6. DATA OWNERSHIP & CONTROL

You retain full ownership of your Client Data

DDS does not sell, rent, or monetize your Client Data

DDS only accesses Client Data when necessary for: Technical support Maintenance and troubleshooting Legal compliance

7. DATA SHARING & DISCLOSURE

DDS does not sell personal or Client Data.

We may share limited data in the following cases:

7.1 Service Providers

With trusted third-party providers (e.g., hosting, payment processors) strictly to deliver services.

7.2 Legal Requirements

If required by law, regulation, or legal process.

7.3 Business Protection

To enforce our Terms, prevent fraud, or protect rights, property, or safety.

8. CRITICAL: SMS OPT-IN DATA NON-SHARING POLICY

DDS will NOT share, sell, rent, or disclose SMS opt-in data, phone numbers, or consent records to any third parties or affiliates for marketing or promotional purposes.

SMS opt-in data is used solely for communication between DDS and the user

This restriction applies even to affiliates, partners, and vendors

Third-party service providers may only process SMS data strictly for message delivery purposes and are contractually restricted from using it for any other purpose

9. THIRD-PARTY SERVICES

DDS operates on third-party infrastructure and integrations. These providers may process data as part of delivering services.

DDS is not responsible for the privacy practices of third-party platforms. Clients are encouraged to review their policies separately.

10. DATA RETENTION

DDS retains Client Data while your account is active

Upon termination: Data is retained for 30 days After 30 days, data may be permanently deleted

SMS consent records may be retained as required for legal or compliance purposes.

It is your responsibility to export or back up your data before termination.

11. DATA SECURITY

DDS implements reasonable technical and organizational measures to protect your data, including:

Secure cloud infrastructure

Access controls

Encryption where applicable

However:

No system is 100% secure

DDS does not guarantee absolute security

You use the platform at your own risk

12. YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Withdraw consent (including SMS consent)

Requests can be submitted through official DDS contact channels.

13. INTERNATIONAL DATA TRANSFERS

Your data may be processed in jurisdictions outside your country, including where DDS or its service providers operate.

By using DDS, you consent to such transfers.

14. CHILDREN’S PRIVACY

DDS services are not intended for individuals under the age of 18.

We do not knowingly collect data from minors. If such data is identified, it will be deleted.

15. CHANGES TO THIS PRIVACY POLICY

DDS may update this Privacy Policy at any time.

Updates will be posted with a revised effective date

Continued use of services constitutes acceptance of changes

16. CONTACT INFORMATION

For questions regarding this Privacy Policy, please contact:

Deo Digital Systems (DDS)
Through official communication channels provided by DDS

17. GOVERNING TERMS

This Privacy Policy should be read in conjunction with the DDS Client Terms & Conditions. In case of conflict, the Terms & Conditions shall prevail.